![]() ![]() This makes it a great choice for development teams but less useful for teams looking for either small business or enterprise project management software. On the other hand, Jira was intentionally designed to be used by software development teams and includes many specialized features to cater to their unique needs. While it does include some agile and issue tracking templates, it isn’t really meant for software development specifically. Smartsheet is more of a general purpose task and project management software that is based on a classic spreadsheet design. While there is some overlap between Smartsheet and Jira, ultimately they were designed with different audiences in mind. Should your organization use Smartsheet or Jira? We considered factors such as pricing, interface design, ease of use and integrations, as well as features such as project views, task management, team collaboration and project templates. To compare Smartsheet and Jira, we consulted product documentation, user reviews and community resource forums. Must upgrade to Business plan for time tracking and resource management.No auto saving changes or loading project updates in real time.Spreadsheet-based design feels outdated compared to other kanban-style apps.Lots of documentation and training resources.Spreadsheet-based design will be familiar to many.Smartsheet pros and cons Pros of Smartsheet The dashboards are easily customizable and capture all of the most essential figures in one place. ![]() It also offers templates to help with forecasting, such as time tracking and user workload reports. Choose from multiple reporting templates, including some that are specifically tailored to agile, Scrum and Kanban methodologies. Jira also offers reporting tools for every step of the process, from planning to sprinting to shipping. It also provides resource management that helps people accurately track time and make forecasts.įigure E Reporting templates in Smartsheet Smartsheet’s reporting can also be used to forecast business growth. Visual project dashboards capture the most important metrics in a centralized place. Smartsheet offers multiple reporting templates ( Figure E), as well as the ability to create and share custom reports. This reflects the fact that Smartsheet is more of a general purpose small business project management software than a tool specifically designed for software development teams. Smartsheet has over a couple templates for bug and issue tracking, but it doesn’t offer the same level of functionality that Jira does. Jira will automatically update the ticket as work progresses. After the bugs are captured, they can be prioritized by urgency and assigned to a team member. Users can create an issue, assign it to a project, select the issue type and add a summary and description. Since Jira is designed specifically for software development teams, which means that it includes features specifically for bug and issue tracking ( Figure D). The no-code automation engine also makes it possible to create automated workflows with just a few clicks. ![]() You can add, edit and delete comments in Jira, though there is no built-in chat messaging tool either. You can also attach files and screenshots to issues and manage your notification preferences. You can do many of the same things in Jira, including assigning tasks and setting due dates. Smartsheet also offers the ability to build automated workflows to cut down on repetitive work ( Figure C).įigure C Automated workflows in Smartsheet It also allows you to comment on tasks and tag other members in the comments, although it doesn’t offer built-in chat or video messaging like some other Smartsheet alternatives. In Smartsheet, you can assign tasks to yourself or other people, set due dates, attach files and receive notifications. If grid view is essential for your project, then you’ll have to invest in a paid add-on or seek out Jira alternatives.įigure B Advanced Roadmaps feature in Jira Task management Jira’s list view is the closest dupe for Smartsheet’s grid view, but it’s not exactly the same. The Advanced Roadmaps feature ( Figure B) offers even more robust charts and functionality. It also offers a feature called Roadmaps, which includes a timeline (Gantt chart) view. Jira offers multiple project views, including Kanban, calendar and list. All four project views are available on all plans, including the forever free one. One nice thing about Smartsheet is that it doesn’t limit popular views like Gantt charts to higher tier paid plans. Grid view ( Figure A) is the classic option based on the traditional spreadsheet, while Card view is Smartsheet’s version of a Kanban board. Smartsheet offers four project views: Grid, Gantt, Card and Calendar. For information about pricing, see our full Smartsheet review and full Jira review.
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